physicians | TeleMed

The Fundamentals of Medical Answering Services

July 16, 2024

Medical answering services have become a crucial component in healthcare, acting as a seamless communication bridge between patients and healthcare providers. These services operate around the clock to ensure patient inquiries and emergency calls are managed efficiently and professionally. Today, medical answering services streamline patient care and clinic management by ensuring healthcare providers can manage […]

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Workflow Automation Software for Next-Gen Medical Answering

May 21, 2024

In telehealth, traditional medical answering services have long handled tasks like appointment scheduling, prescription refills, and patient inquiries, providing vital support for healthcare organizations outside regular hours. However, they often encounter bottlenecks within clinician workflow, impacting efficiency and costs. As “the US healthcare system faces several challenges including caring for an increasing elderly population, a large

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Medical Answering Services Role in the Future of Telehealth

April 23, 2024

In the dynamic landscape of healthcare, medical answering services play a pivotal role in the evolution of telehealth. Beyond call management, these services have transformed into indispensable components of patient-provider communication, patient accessibility, and refining the care continuum. As the need for post-acute and chronic conditions escalates, healthcare providers face rising operating costs and administrative

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Boosting Efficiency: Medical Answering Services Reduce No-Call, No-Shows

March 19, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted

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What To Look For in a Medical Answering Service

May 29, 2014

In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients

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The Importance of a HIPAA Compliant Medical Answering Service

May 27, 2014

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor’s office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your

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Choosing a Medical Answering Service: 3 Points to Think About

May 15, 2014

Choosing a Medical Answering Service: 3 Points to Think About If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most

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Dental Answering Services: A Better Choice for Patients

May 15, 2014

Typically, patients will encounter their dentist’s office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is: this is why dental answering services are essential. It used to be that the only way to make sure phone

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Gear Up For the Holidays With a Medical Answering Service

May 5, 2014

If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician’s office with a simple question and be put on hold for hours or not have anyone return your

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More Efficiency in Hospitals: The Benefits of a Medical Answering Service

April 22, 2014

In order for a hospital to be run efficiently, there are a number of people who need to be doing their jobs to the best of their ability. Physicians, nurses, and staff all need to be working together in harmony to create the best patient experience possible, which is going to make all of the

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