HIPAA compliant

The Fundamentals of Medical Answering Services

July 16, 2024

Medical answering services have become a crucial component in healthcare, acting as a seamless communication bridge between patients and healthcare providers. These services operate around the clock to ensure patient inquiries and emergency calls are managed efficiently and professionally. Today, medical answering services streamline patient care and clinic management by ensuring healthcare providers can manage […]

The Fundamentals of Medical Answering Services Read More »

Workflow Automation Software for Next-Gen Medical Answering

May 21, 2024

In telehealth, traditional medical answering services have long handled tasks like appointment scheduling, prescription refills, and patient inquiries, providing vital support for healthcare organizations outside regular hours. However, they often encounter bottlenecks within clinician workflow, impacting efficiency and costs. As “the US healthcare system faces several challenges including caring for an increasing elderly population, a large

Workflow Automation Software for Next-Gen Medical Answering Read More »

Medical Answering Services Role in the Future of Telehealth

April 23, 2024

In the dynamic landscape of healthcare, medical answering services play a pivotal role in the evolution of telehealth. Beyond call management, these services have transformed into indispensable components of patient-provider communication, patient accessibility, and refining the care continuum. As the need for post-acute and chronic conditions escalates, healthcare providers face rising operating costs and administrative

Medical Answering Services Role in the Future of Telehealth Read More »

Boosting Efficiency: Medical Answering Services Reduce No-Call, No-Shows

March 19, 2024

It’s a well known fact that patient no-call, no-shows are one of the biggest setbacks for modern day healthcare. According to a recent Medical Group Management Association (MGMA) statistics poll, “estimates show missed appointments cost single physicians as much as $150,000 annually…[and] for multi-physician offices, the numbers are even more staggering.” Valuable time is easily wasted

Boosting Efficiency: Medical Answering Services Reduce No-Call, No-Shows Read More »

The 10 Best Practices For Medical Answering

February 22, 2024

Healthcare offices have become some of the busiest work environments in the world. Today, back-end and behind-the-counter staff must juggle administrative tasks with one-on-one patient encounters daily. This can become overwhelming, and without extra backup, it ultimately leads to burnout and less quality care for patients. That’s why leaders in healthcare are turning to medical answering

The 10 Best Practices For Medical Answering Read More »

Optimize Your Practice With Med Answering Services

May 14, 2023

If the pandemic has shown us anything, it is that patients need a direct line to their health providers more than ever. People are looking for a secure and reliable medical practice that alleviates waiting, stress, and complicated communication. Med answering services bring that change to your medical practice, clinic, or hospital and will help

Optimize Your Practice With Med Answering Services Read More »

Physician Answering Service | Telemed Inc

How to Choose the Best Physician Answering Service

June 3, 2019

With continuous advances in the medical industry, healthcare has significantly changed in only a decade. And today, a physician medical answering service for your healthcare practice is no longer a commodity; it’s a necessity. At your medical office, your phone line is the face and voice of your practice. As the first point of contact,

How to Choose the Best Physician Answering Service Read More »

HIPAA compliant Software Information Security | TeleMed Inc.

Unpatched Software Can Lead To Large HIPAA Fine

December 30, 2017

Recently the Department of Health and Human Services’ Office for Civil Rights (OCR) has fined a Mental Health service facility in Alaska $150K for failure to apply software patches. This incident contributed to a large malware-related breach in 2012, impacting more than 2,700 patients. This HIPAA settlement marks the first time the OCR has issued

Unpatched Software Can Lead To Large HIPAA Fine Read More »

Women Doctor with Santa Hat and Holding a Thumbs Up | Medical Answering Service | Telemed Inc.

The Holidays Are Right Around The Corner: 5 Ways A Medical Answering Service Can Help

December 20, 2017

Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of

The Holidays Are Right Around The Corner: 5 Ways A Medical Answering Service Can Help Read More »

Receptionist with Headset on for Medical Answering Service | TeleMed Inc.

How Medical Answering Services Offer a Personal Touch

July 10, 2014

Medical answering services have the ability to improve the overall experience for your patients. They also allow the healthcare staff to focus more on treatment and less on administrative issues, which will lead to improved healthcare overall. More importantly, though, your patients will appreciate the positive customer service aspect that comes with having a medical

How Medical Answering Services Offer a Personal Touch Read More »

TeleMed Blog