TeleMed's state-of-the-art interactive voice response (IVR) system allows medical professionals and their staff to efficiently and cost effectively inform patients of test results and important follow-up information directly. Messages are recorded personally by in-office medical personnel using a touchtone phone. Patients can access the recorded results 24 hours a day from any touchtone phone using a confidential pass code, without having to go through their providers. TeleMed puts an end to the common problem of “phone-tag,” saving providers and patient's time and frustration. It's as easy to use as voicemail. Achieve Higher Levels of Patient Satisfaction Test Results allows your practice to provide fast, efficient medical follow-up. Patients can retrieve their test results at their convenience. Currently, 65% of message retrieval is done after normal business hours. Patient Friendly Your patients are given a card during their office visit that instructs them to call TeleMed after a specified date. They enter your Physician ID number, and a confidential Patient ID number, which is either their medical record number or Social Security number. Save Time and Increase Efficiency Just one call into TeleMed allows providers to leave messages for all of their patients and on average, providers can report 10 test results in about 5 minutes, resulting in a more efficient practice. Reduce Exposure to Malpractice Suits TeleMed can provide you with full documentation of patient calling activity. For your security, all calling activity including actual voice messages are archived. Listen to a demonstration Click here or call (800) 448-8520. When you hear the prompt for your provider code, enter 1008 , followed by the # key. Follow the instructions by pressing 1 and then enter 123456, for the medical record number, followed by the # key.